Reviews

Great agile, customer oriented company. Very responsive and fairly priced and they don't try to sell you new equipment with each contact. Highly recommend them-their work is excellent and their cutlure is even better. Hands down the best provider in Central Iowa.

Steven W.

Great experience. Had trouble with a water heater and Hot Water Heroes was quick to fix it and wonderful to work with. Thank you Clint for all your expertise and thanks to Jessa for being so accommodating in schedule. I've used them in the past and always highly professional. Very much appreciate these guys!

Todd E.

I spoke with Jessa on the phone regarding a hot water heater issue. She was able to point me in the right direction to get it covered under warranty, and helped answer my other questions. She did this all considering I had to go through another company for installation due to their warranty rules. If I have any issues with plumbing down the road, I will 100% call Hot Water Heroes to fix it. Excellent service!

Bruce DE H.

These guys are very friendly, professional and prompt. We woke up early on a Sunday morning and discovered our water heater was leaking out the top. They came out within a couple of hours after I called to replace the leaky water heater. They took very good care of us. We're thrilled with the service we received and the price was very fair. I would highly recommend them to everyone for all of your plumbing needs! Thanks a ton guys!!!

aRT 0.

We found out our water heater had been leaking (by finding soaked carpet in our daughter's closet) so we called Hot Water Heroes. The receptionist was fantastic, listened to everything, had much more knowledge about plumbing than I expected and sent over a technician a couple hours later for a free estimate (since I'm in the Des Moines area). We moved ahead with the work and we had the work done the next day. I am very pleased with the quick response, the service, the quality of work, and the honesty of this company. We were referred to them from our mechanic and I truly believe that this is the way to find quality companies. I definitely recommend AM PM Plumbing.

Katherine K.

I contacted Hot Water Heroes for an estimate on replacing a 15-year old water heater. Brian came out the same day (within 30 minutes of my phone call) and gave me an estimate on the spot. I later had to cancel the installation, but Hot Water Heroes was very understanding of the situation and polite about it. They were professional and responsive throughout the whole process. I would definitely turn to them in the future for any plumbing needs, and you should too!

Bruce m.

Hot Water Heroes has been my home based businesses go to plumber for the last 7 years! They are the best!! They have done everything from installing a water heater, putting in a new sump pump and simple snaking of pipes I trust them with all my my plumbing repairs!

Tinker Tots LLC Home Childcare

Clint did a great job. He serviced a tankless water heater. He also cleaned out a sump pump pit and replaced the pump. They were prompt and up front about pricing.

Jace T.

We had a leaky water heater after a huge storm that caused a power outage. Shane was able to completely replace the heater on an extremely busy day within three hours of our initial call to the company. Friendly and thorough service. Will definitely use again! Thanks!

Steph

We started using Hot Water Heroes in 2017 when our water heater died. They came out right away and installed a new one. Recently we had a small leak and they came out the same day to fix it. Customer service is second to none. We will use these guys for all our plumbing needs. Thank you to everyone at Hot Water Heroes!!

Michael N.

Excellent service! The guys were professional, courteous and neat working on our water heaters. We will definately contact them again for their services and expertise.

Deb F.

I had a water heater that was failing, and they were able to get me on the schedule, the same day to get it swapped out. The service was outstanding, and the plumber that came out was very knowledgeable, and extremely friendly!

Mike H.

Low price for same heater, on time, completed the water heater replacement and cleaned up the area better than what it was when they started.

Douglas Y.

My elderly father’s water heater wasn’t working. They fixed it and also brought the gas line up to code in a very timely manner. Very grateful!

Diane J.

Water heater was leaking, they came out same day and replaced it. Couldn't ask for better service.

dUSTIN l.

Replaced water heater on the weekend within a few hours of being called. We could not be happier!

Eric H.